NotePlan Privacy Policy


In short:

  • NotePlan saves your notes as text-files locally on your devices and synchronizes them using CloudKit, iCloud Drive or Dropbox (depending on the configuration; you can disable it if you don't want to use it) and doesn't send any personal data (such as notes, events and reminders) back to our servers. Your Calendar and Reminders data is only displayed inside the app and not stored or sent to our servers (they are stored by macOS and iOS locally or in your iCloud on Apple's servers).

  • The website uses "Google Analytics" / "Plausible" for collecting website statistics (anonymous by shortening the IP address with opt-out support).

  • We use "EmailOctopus" for newsletter and marketing emails (you can unsubscribe at any time by clicking on "unsubscribe" inside the newsletter emails). Through "EmailOctopus" we track newsletter emails, including who opens the emails and who clicks on which link (disable loading external images in your email client and don't click on the link, if you don't want it to be tracked).

  • We use "Stripe" and "FastSpring" as payment service, so you can purchase NotePlan directly from the website. FastSpring/Stripe collects personal data as necessary for the transaction.

  • We use "OpenAI" to process AI prompts. NotePlan only uploads the selected text and the prompt (or transcription) to OpenAI to create an AI reply, when you are using AI features (if you are not using it, no data is uploaded to OpenAI). Your notes, the text that you have not selected within the same note, your personal information, etc. is not shared with OpenAI.

  • We use "iCloud and Google Calendar" to let you view, edit and manage your calendar events. The data is not stored, nor processed in any kind other than giving you access to your own data.


In long: Your privacy is very important to us. NotePlan is committed to respecting the privacy of its users and the visitors of this website. We reserve the right to change this policy, which we’ll do through online posting. We are very careful with what we do with your information.

The purpose of this privacy policy (“Privacy Policy”) is to inform you what personally identifiable information or personal information we may collect from you when you use our application or visit this website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.

For purposes of this Privacy Policy, the terms “we,” “us” and “our” refer to NotePlan “You” refers to you, as a user of the Application or visitor to the website, as applicable. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Use. This Privacy Policy is effective as of the date last modified, as listed in above.

How we use the information we collect
We may use the information we collect from our Application and website to: (i) provide, maintain, protect and improve the Service, (ii) provide to you and communicate with you about your use of the Application or requests, (iii) protect our or third party interests and (iv) perform any function we describe when you provide the information.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our Service and for any other lawful purpose that we choose.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Protecting your information
We take the security of your personal information very seriously and have implemented policies and procedures, including technical measures, that are designed to help safeguard it. While we strive to use best practices to protect your personal information, the Internet and computer technology are not 100% secure and we cannot absolutely ensure the security of any personal information that you provide to us.

Personal Data
Your notes (which you create and write inside NotePlan) are saved locally on your device as plain text-files and synchronized using across your devices using CloudKit (by Apple), iCloud Drive (by Apple) or Dropbox. Your data is not stored on our servers, nor sent to any third-party service by us (other than mentioned Apple or Dropbox, depending on your configuration). Calendar and Reminder events from your "iCalendar" or Reminders app are only displayed or created inside NotePlan. The information is not sent outside of the app. The data is, however, saved on Apple's servers being an Apple technology, which might be in the U.S. If you don't want your data to be saved on Apple's server, disable iCloud (synchronization won't work). Disable 'iCloud Drive' as well, if you don't want your notes to be synchronized by Apple's servers. Read here more about how Apple is handling your data: https://support.apple.com/HT202303.

Use Of EmailOctopus
We use EmailOctopus to manage our newsletter and other email lists. There’s no third-party tracking in messages we send through EmailOctopus besides EmailOctopus' own analytics, which tracks subscribers who open a message or click the links inside (disable loading external images in your email client and don't click on the link, if you don't want it to be tracked or use tracking blockers supplied by your email client). EmailOctopus' privacy policy is available at https://emailoctopus.com/legal/privacy. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of the newsletter. You can also email hello@noteplan.co to update or unsubscribe your email address, or to request that we delete your email address. What we will do with your email address: It will be shared with "EmailOctopus", since we use their email service, we will send you emails about updates for NotePlan, offers like limited discounts and anything else about NotePlan. The data provided in the newsletter registration are processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR)

Use Of Wistia
For integration and presentation of video content, our website uses plugins from Wistia.com. Provider of the video portal is the Wistia, Inc. 120 Brookline Street Cambridge, Massachusetts, 02139 USA. When you visit a page with an integrated Wistia plug-in, it will connect to Wistia's servers. Wistia will find out which of our sites you've visited. The use of Wistia is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. For details on how to handle user information, please refer to the Wistia Privacy Policy at https://wistia.com/privacy

Use Of Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data is collected through Cookies and Usage data. Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising. Google's privacy policy is available at https://www.google.com/intl/en/policies/privacy/. Place of processing is the US. We are anonymizing your IP address. This works by shortening your IP address within member states of the European Union or in other contracting states. Only in rare cases the will the complete IP address be sent to a Google server and shortened within the US. You can opt-out of Google Analytics and therefore the cookie tracking either by using this browser plugin: http://tools.google.com/dlpage/gaoptout or by setting an opt-out cookie, which you can do by clicking on: Google Analytics Opt-out. We use the analytics data to improve the website and to find problems with the website.
The following data is being tracked and saved:

  • Browser-Type/-Version,
  • operating system,
  • Referrer-URL (the previously visited website),
  • Hostname of your computer (IP-Address, anonymized),
  • Time of the website visit.

Use Of Google Data
NotePlan's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. NotePlan accesses user's calendar data to display it for viewing, editing and creating calendar events on the front end. The data is not stored or processed other than giving the user access to his/her calendar.

Use Of NotePlan App
Data, which you save inside NotePlan such as notes, calendar entries, events, appointments, todos, etc. are not saved on our servers and we have no access to this data. This data is saved as human-readable textfiles locally on your Mac or iOS device and by default synchronized with your devices using "iCloud Drive" (Apple Service), "CloudKit" (Apple Service) or "Dropbox" (depending on your configuration and if enabled). The synchronization services named may make backups of your data and sync it between your devices automatically. Any data transmitted is subject to the Apple Privacy Policy or Dropbox Privacy Policy (if manually enabled). You always have the option of disabling iCloud and iCloud Drive from the System Settings (macOS, iOS and iPadOS). Disabling iCloud Drive will also disable CloudKit. You can also disable these services in NotePlan's internal preferences (Dropbox included). The data will be saved locally, if it is disabled (inside the "~/Library/Application Support/co.noteplan.NotePlan[3]" folders). You have to take care of backups manually if you disable iCloud. Read here more about iCloud security and privacy: https://support.apple.com/en-us/HT202303. Through the iCloud service, your data might be stored on servers in the USA.

If you purchase and activate NotePlan through the website (https://noteplan.co), your email address (which you supply into the form), activation key and unique ID of your hardware will be stored on our servers operated by "GoDaddy.com LLC". The place of processing might be the U.S. This data is needed for licensing and support. We will not share the data, nor will we send you unsolicited e-mails using this information. You can request anytime the deletion or correction of your data. The use is based on the Art. 6 para. 1 sentence 1 lit. f. GDPR. If you don't want to share this information you can purchase NotePlan through the Mac AppStore.

We use anonymous mobile and desktop analytics software to allow us to better understand the functionality of our software on your phone, tablet and desktop. This software may record information such as how often you engage with NotePlan, the events that occur within the app, aggregated usage and performance data, and where the Applications were downloaded from. We may link the information we store within the analytics software to any personal information you submit within the application. We collect this data to analyze and improve the software on the basis of Art. 6 para. 1 lit. f GDPR.

Updating and deleting your personal information
At any time you have the right to inquire about your personal data we store, their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For further information on personal data you, can contact us at any time at the address given at the bottom of this page.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain the Application and website in a manner that protects information from accidental or malicious destruction.

When this Privacy Policy applies
Our Privacy Policy applies to the Application and website but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Application and/or website, and who may use cookies, pixel tags, and other technologies.

Changes
Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at hello@noteplan.co.